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Subscriptions purchased through the App Store are managed in your Apple ID settings: Settings›your name ›Subscriptions›WonderCast. Change or cancel any time.

Subscribed on the web at wondercast.app instead? See “I subscribed on the web” below.

Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com and sign in with the Apple ID you used for the purchase.

For a subscription purchased on the web, email support@wondercast.app from the address on your account — refunds are handled under our refund policy, and billing issues go to the front of the line.

Web subscriptions are billed securely through Stripe and renew automatically until canceled. Manage or cancel any time in Settings›Billing on the web at wondercast.app — cancellation takes effect at the end of your current billing cycle, you keep your plan's features until then, and all your created stories remain yours forever.

If you subscribed through the App Store, billing stays with Apple: manage it in your Apple ID subscription settings, and request refunds at reportaproblem.apple.com.

A picture story is usually ready in about two minutes, with pages appearing as they're illustrated. Story songs and short cinematic story videos take a few minutes. You don't have to watch it work — the finished story lands in your library, ready for tonight.

It happens occasionally — AI illustration has off nights too. Tap regenerate on any page or scene to try it again with the same characters.

If a story keeps failing, or something still looks wrong, email support@wondercast.app and we'll make it right.

Inside the app: Settings›Account›Delete Account. This schedules your account for deletion — your profile, your children's profiles, and every story and recording tied to them are permanently removed after a 30-day grace period (so an accidental tap can be undone).

Or email support@wondercast.app from the address on your account and we'll take care of it.

Check that you're using the same email you signed up with, then try the Forgot password link on the login screen. Still stuck? Email us and we'll sort it out.

WonderCast is on iPhone, iPad, and Apple TV, with web access at wondercast.app.

Not yet — our native apps today are for iPhone, iPad, and Apple TV. But WonderCast works in any modern browser, including on Android phones and tablets: just sign in at wondercast.app and your whole library is there.

Yes. WonderCast is designed for families with strict child-safety practices: all content is generated under safety filters, parental controls are on by default, and we never share personal data with advertisers.

There's more on our Safety and Privacy pages.